Shipping policy

 

📍 Shipping Locations

We currently ship to:

United Arab Emirates (UAE)

For future international shipping updates, please follow us or contact our support team.


🚚 Delivery Time

Estimated delivery time within 24–48 hours.

Delivery times may vary depending on:

Your location

Courier delays

High-demand periods or public holidays


💸 Shipping Fees

Free shipping on all orders over 200 AED

Any applicable shipping fees will be clearly displayed before completing your purchase


📦 Order Tracking

Once your order is shipped, you will receive:

A tracking number

A tracking link via email or WhatsApp

Please allow up to 24 hours for tracking information to update.


⚠️ Delays & Unforeseen Circumstances

While we do our best to meet delivery estimates, delays may occur due to:

Courier issues

Weather conditions

Customs or operational factors beyond our control

TasAura is not responsible for delays caused by external shipping partners, but we will always support you in tracking your order.


🏠 Incorrect Address

Please ensure your shipping address is accurate at checkout.

TasAura is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer

Re-shipping fees may apply in such cases


📦 Lost or Missing Packages

If your order appears lost or hasn’t arrived within the estimated timeframe, please contact us at: info@tasaura.com

We’ll investigate and work with our shipping partners to resolve the issue as quickly as possible.


📩 Contact Us

For any shipping-related questions:
📧 info@tasaura.com