Shipping policy
📍 Shipping Locations
We currently ship to:
United Arab Emirates (UAE)
For future international shipping updates, please follow us or contact our support team.
🚚 Delivery Time
Estimated delivery time within 24–48 hours.
Delivery times may vary depending on:
Your location
Courier delays
High-demand periods or public holidays
💸 Shipping Fees
Free shipping on all orders over 200 AED
Any applicable shipping fees will be clearly displayed before completing your purchase
📦 Order Tracking
Once your order is shipped, you will receive:
A tracking number
A tracking link via email or WhatsApp
Please allow up to 24 hours for tracking information to update.
⚠️ Delays & Unforeseen Circumstances
While we do our best to meet delivery estimates, delays may occur due to:
Courier issues
Weather conditions
Customs or operational factors beyond our control
TasAura is not responsible for delays caused by external shipping partners, but we will always support you in tracking your order.
🏠 Incorrect Address
Please ensure your shipping address is accurate at checkout.
TasAura is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer
Re-shipping fees may apply in such cases
📦 Lost or Missing Packages
If your order appears lost or hasn’t arrived within the estimated timeframe, please contact us at: info@tasaura.com
We’ll investigate and work with our shipping partners to resolve the issue as quickly as possible.
📩 Contact Us
For any shipping-related questions:
📧 info@tasaura.com
